Haomei machinery has dedicated service personnel in many countries, such as Indonesia, Malaysia, Pakistan, Saudi Arabia, Australia, Uzbekistan, Russia, etc. Even specific to a city, Haomei machinerycan provide you with more convenient service. We can provide a complete after-sales service process covering a range of elements such as transportation, customs clearance, installation, training, etc.
We have professional technical managers who can provide 2-3 sets of solutions for you according to your project with pictures, videos, brochures, parameters, configurations, 3D drawings of the equipment. Our engineers can provide different configurations according to your needs.
Haomei machinery is dedicated to the production, development, innovation and after-sales of Self loading concrete mixers . Over the years, we have not only continuously improved the quality of our equipment, but also established a complete service system to protect our customers’ money. Next, I will introduce the service process of Haomei machinery in detail from three aspects: pre-sales, sales and after-sales.
One-on-one service from senior project consultants. After receiving your message, our project consultant will contact you within two hours to understand your project requirements.
ProductionSupervision Production supervision. After placing the order, we will immediately arrange the factory to produce the equipment. At the same time, we will arrange the supervision department to supervise the whole production process to make sure all the parts are strictly conform to the standard.
Above all is our pre-sales service and on-sale service, we also pay much more attention to after-sale service, when our self-loading beton mixer arrived your city, our salesman and engineer will go to your city, and do training for your operator, tell him how to operate the machine and how to do maintenance, and some notes when using the machine, till he can operate the machine successfully.